Delete your account
Cancel your subscription first. Subscriptions are billed by Apple or Google. Closing your RateSweep account does not stop the charges — only cancelling in your phone's subscription settings does. See Support for the steps.
How to close your account
In the app: open Setup, then Account, then Delete my account. It happens straight away.
By email: email support@ratesweep.app from the email address you sign in with, with the subject "Delete my RateSweep account". We will confirm by email, and your account will be deleted within 30 days — usually much sooner.
What is deleted
- Your email address and account
- Your plan and purchase record in RateSweep
- Your plan's markets, your schedule and the names you gave them
- The address your phone uses to receive notifications
- Any report waiting to be collected
Your past sweeps, trend charts and market names are stored on your phone, not with us. To remove them, use Setup in the app to clear them, or delete the app.
What is not deleted
Our records of individual sweeps — what was searched and the public prices that were read — are kept to help us fix reading mistakes. They are not linked to your email or your account, so nothing in them identifies you. See our Privacy Policy.